Frequently Asked Questions (FAQ)

At Skip LTCH, we understand that choosing home care is a big decision. Below are answers to the most common questions we receive.

1. What is home care?

Home care refers to professional, personalized care provided in the comfort of your own home. It includes non-medical support, senior care, personal care, dementia care, companionship, and daily living assistance for older adults, individuals with disabilities, or those recovering from surgery or illness.

2. What services do you provide?

At Skip LTCH, we offer a wide range of in-home care services, including:

Personal care (bathing, grooming, dressing)

Companionship services

Meal preparation and feeding assistance

Medication reminders

Light housekeeping

Respite care for family caregivers

24-hour live-in care (if requested)

Our caregivers are trained to provide compassionate, reliable support that allows clients to age in place safely and with dignity.

3. Are your caregivers trained and insured?

Yes. All of our professional caregivers are thoroughly background-checked, insured, bonded, and trained in infection control. We ensure your loved one receives trusted, high-quality home care.

4. How much does home care cost in Ontario?

The cost of home care in Ontario varies based on the level of care required and number of service hours. We offer flexible, affordable home care packages tailored to meet your unique needs. We also help you explore available government-funded home care programs to reduce out-of-pocket expenses.

5. Do you accept government funding or insurance?

Yes. We assist eligible clients with Ontario Health Insurance Plan (OHIP) referrals and Local Health Integration Network (LHIN) coordination. Some private insurance policies also cover in-home senior care—we can help you navigate the options.

6. Can I choose my caregiver?

Absolutely. We believe in client-caregiver compatibility. We carefully match you with a caregiver based on your needs, personality, and preferences. If you're not satisfied, we’ll make adjustments until you find the right fit.

7. What areas do you serve?

Skip LTCH proudly provides home care services in the Niagara Region, including St. Catharines, Niagara Falls, Welland, Thorold, Niagara-on-the-Lake, Port Colborne, and surrounding communities. Looking for home care near you? Give us a call to see if we serve your area.

8. Is home care better than moving to a nursing home or long-term care facility?

Many people prefer aging at home over moving into a nursing facility. Home care allows seniors to remain independent, comfortable, and safe in their familiar surroundings, while receiving one-on-one attention from dedicated caregivers.

9. How quickly can services start?

After your initial consultation and care assessment, we can typically start services within a week of assessment.

10. How do I get started with Skip LTCH Home Care?

Getting started is easy:

Call us or fill out our online form

Book your free in-home care assessment

We'll create a customized care plan of your needs

We match you with a qualified caregiver

Care begins when you’re ready

11. What makes Skip LTC different from other home care providers?

We were founded on the belief that most people would rather age at home than in long-term care. Our name, Skip LTC, reflects our mission: helping seniors stay in their homes—surrounded by their memories, loved ones, and familiar walls—rather than going to an institution. Our personalized care, affordable pricing, and local, compassionate caregivers set us apart from large franchises.

Boost Your Independence with Trusted Home Care

Looking for reliable home care services for seniors in Ontario? Skip LTC is here to help. We bring compassionate in-home care to you or your loved one so you can age in place with peace of mind.

Contact us today to book your free consultation!

The caregivers from this home care business are compassionate and attentive. They truly make a difference in the lives of their clients every day.

Ashley H.

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two men playing chess

★★★★★